Effective date: September 27, 2026
This Privacy Policy explains how Bahiah collects, uses, and protects personal information when you visit our store, place an order, or contact us.
Information we collect
We may collect your name, phone number, email address, delivery and billing address, order details, payment status, communications with us, and technical information such as your browser, device, IP address, and cookies.
Payment card details are processed securely by the relevant payment provider and are not stored directly by Bahiah.
How we use information
- To process, confirm, deliver, and support your orders.
- To communicate with you about your account, orders, returns, and customer service.
- To prevent fraud, protect our store, and comply with legal obligations.
- To improve our website, products, and shopping experience.
- To send marketing messages where you have consented or where permitted by law. You may opt out at any time.
Sharing information
We share personal information only when needed with service providers such as Shopify, payment providers, delivery companies, analytics providers, and technical service partners, or when required by law. We do not sell your personal information.
Cookies
Our store uses essential cookies and may use analytics and marketing cookies to operate the website, remember preferences, understand usage, and improve relevant communications. Browser settings can be used to manage cookies, although disabling essential cookies may affect store functionality.
Data retention and security
We retain information for as long as reasonably necessary for the purposes described above, including legal, tax, fraud-prevention, and customer-service requirements. We use reasonable safeguards, but no online system can guarantee absolute security.
Your choices
You may ask to access, correct, or delete your personal information, subject to applicable legal requirements, or withdraw marketing consent by contacting us.
For support, contact Bahiah on WhatsApp or phone at +20 105 520 6688.